Northwest Youth Services (NWYS) has appointed Karen Burke as its new interim executive director. Burke, a seasoned nonprofit leader with extensive experience in organizational transformation, will spearhead efforts to stabilize operations, rebuild community trust, and chart a new course for the organization.
Key Takeaways
- Karen Burke, known for her leadership at YWCA Bellingham and Domestic Violence and Sexual Assault Services of Whatcom County, takes the helm.
- Her mandate includes stabilizing operations and finances, and restoring community relationships.
- Burke will execute a strategic transformation plan over the next 18-24 months.
- The appointment follows a period of turmoil for NWYS, including the resignation of its former CEO and investigations into workplace issues.
A New Chapter for Northwest Youth Services
Karen Burke’s appointment marks a significant step in Northwest Youth Services’ journey to overcome recent challenges. The nonprofit, which provides essential housing and services to at-risk youth aged 13-24, has been navigating a difficult period since the departure of its former CEO, Jason McGill, in September 2024. Allegations of a toxic work environment and questionable practices had cast a shadow over the organization.
Burke brings a wealth of experience to NWYS, having most recently served as Chief Operating Officer of YWCA USA. Her background includes successfully leading nonprofits through periods of change and rebuilding credibility. The NWYS board specifically sought out Burke for her proven ability to restore trust and her commitment to the organization’s mission.
"We know that Northwest Youth Services is an absolute essential community service," Burke stated. "We are wanting to increase our mission impact."
Transition and Board Reorganization
Prior to her appointment as interim executive director, Burke was engaged earlier in the summer to develop a strategic transformation plan for NWYS. She is now poised to implement this plan over the coming 18 to 24 months.
During the interim period, Lance Jones served as interim executive director, credited by the board for shoring up financial footing, securing critical contract renewals, and improving operational efficiency through initiatives like digitizing case management and developing the Integrated Housing Protocol.
"Lance did what he was asked to do by the board when he stepped in," said Cathy Lehman, board vice president and secretary. "We got to a place where we were ready to hand that off to someone who specializes in organizational turnarounds and transformation — and that’s Karen."
The NWYS board has also undergone significant changes. Following criticism for its handling of the previous leadership transition, the board has seen substantial turnover. New members have joined, including Matt Bilderback as treasurer, who is expected to provide valuable financial insights. The board aims to expand its membership, ideally to nine members, with a focus on including individuals with lived experience, particularly youth representatives.
Lehman expressed a desire for the board to evolve from a hands-on operational role to a more focused governance model, emphasizing oversight and accountability.
Sources
- Longtime nonprofit leader to take helm of Northwest Youth Services, Cascadia Daily News.
